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Buying and reselling

Buying on Maksoob Select

From creating an account to a confirmed order: carts across shops, order requests, payment and cancelling.

Create your account

Sign up with your name, email and a password of at least 10 characters. We email you a 6-digit code to confirm your address; it's valid for 10 minutes. Once confirmed you can buy straight away: customers don't need to send any documents.

Your cart

Add as many items as you like. Items that ship together are grouped into shipments, each with its own shipping fee. Quantities are limited to what's in stock, and one-of-a-kind items are always one.

Some made-to-order items need a minimum quantity, shown on the product page. If an item says it ships after a date, you can still order it, but it won't ship before then.

Checkout

Each shop in your cart becomes its own order. Sending your cart doesn't charge you: each order is confirmed first, then you pay for it.

  1. 01Choose where it goesShip to yourself or straight to your buyer. Pick a saved address or add a new one.
  2. 02Check every chargeSee the item prices, the shipping for each shop and the total before you send the request.
  3. 03Send your order requestNothing is charged. We confirm that everything is available within 24 hours and email you.
  4. 04Pay by cardOnce an order is confirmed you have 24 hours to pay, from the link in the email or from My orders. Payment is encrypted; your card details never touch our servers.
  5. 05Get your confirmationYour order is confirmed once the payment goes through, by email and in My orders.

The items stay reserved for you from the moment you send the request until it's paid. If an order can't be confirmed, or isn't paid in time, it's cancelled automatically and nothing is charged.

Cancelling an order

Before you pay, you can cancel an order request at any time from My orders, and nothing is charged. After paying, you can cancel for free, with a full automatic refund, until the shop marks your order shipped, or until production starts for a made-to-order item. Open the order in My orders and choose Cancel. After that point, open a help request instead.