MAKSOOB SELECT — PRIVACY POLICY
Website: https://select.maksoob.com
Last Updated: October 19, 2026
1. Introduction
Maksoob Select (“Platform,” “we,” “us,” or “our”) respects the privacy of its users and is committed to protecting personal data collected and processed through its website and related services.
This Privacy Policy explains the personal information we may collect, how and why we use it, when we share it, how long we retain it, the measures used to protect it, and the rights available to individuals.
This Policy applies to website visitors, buyers, sellers, business representatives, and anyone communicating with or using Maksoob Select.
2. Data Controller and Legal Entities
The primary Platform Operator and controller of its operational personal data is:
شركة الفضاء للمحتوى والتدريب الإلكتروني ذ.م.م
A limited liability company registered in the Hashemite Kingdom of Jordan.
Company Registration Number: 69417.
National Establishment Number: 200196266.
Website: https://select.maksoob.com.
Privacy Contact Email: [Insert official email].
Legal Contact Address: [Insert registered contact address].
The Platform operates under the Maksoob brand.
Maksoob Group LLC, registered in Wyoming, United States, under entity number 2026-002024408, is a separate legal entity that may provide technical, administrative, or operational support under separate arrangements.
Maksoob Group LLC is not automatically authorized to access or process Platform personal data merely because of its group relationship. Any access or processing must have an appropriate legal basis, defined purpose, applicable contractual arrangements, and required safeguards.
Where Maksoob Group LLC independently determines the purposes and means of processing, its separate data protection responsibilities will be identified as required by applicable law.
3. Personal Information We May Collect
Depending on how users interact with the Platform, we may collect the following categories of information.
A. Account and Identity Information
Full name.
Email address.
Telephone number.
Delivery and contact addresses.
City and country.
Account credentials and preferences.
Preferred communication methods.
B. Seller and Business Verification Information
Business and trading names.
Commercial registration information.
Business licenses and permits.
Authorized representative details.
Identification documents where necessary.
Supplier and product-origin documentation.
Bank account and settlement details.
Information required for compliance and fraud prevention.
C. Order and Transaction Information
Purchased products and quantities.
Prices and transaction dates.
Order status and history.
Delivery addresses and tracking information.
Payment and refund records.
Seller settlements, fees, and commissions.
Returns and dispute history.
D. Communications and Support Information
Customer service requests.
Complaints and inquiries.
Messages exchanged through Platform services.
Dispute-related photographs and documents.
Support records and decisions relating to transactions.
E. Technical and Usage Information
Internet Protocol (IP) addresses.
Browser, operating system, and device information.
Login records and security events.
Website activity and navigation.
Cookies and similar technologies, where used.
Approximate geographic location inferred from network information.
We aim to avoid collecting sensitive personal data that is unnecessary for our services. Where financial information, identification documents, or other sensitive data must be processed, additional safeguards and applicable legal requirements will be observed.
4. Sources of Personal Information
We may collect information directly from users during registration, purchasing, selling, account verification, or communications with support.
We may also receive relevant information from:
Sellers and suppliers.
Delivery and logistics providers.
Payment processors and financial institutions.
Identity verification and fraud prevention providers.
Hosting and technical service providers.
Government and regulatory authorities where legally permitted.
We will not use information obtained from third parties for incompatible purposes without an appropriate legal basis.
5. Purposes of Processing
We may use personal information to:
Create, verify, and manage accounts.
Evaluate, approve, or reject Seller applications.
Verify Seller identities, licenses, and product sources.
Display products and process purchases.
Arrange order fulfillment and delivery.
Process payments, commissions, and Seller settlements.
Investigate complaints, disputes, and returns.
Detect and prevent fraud and unauthorized activity.
Provide customer support and service communications.
Improve Platform functionality and user experience.
Conduct appropriate operational analytics and reporting.
Meet legal, regulatory, tax, and accounting obligations.
Send marketing communications where legally permitted and the necessary consent has been obtained.
Identity documents and banking information will not be repurposed for unrelated marketing activities.
6. Legal Basis and Consent
We process personal information on the basis of prior consent where required or another lawful basis permitted by applicable legislation.
Certain information may be necessary to deliver requested services, administer transactions, or comply with legal requirements.
Where processing relies on consent, we will identify the relevant purpose and provide appropriate means for withdrawing that consent.
Withdrawal does not automatically invalidate earlier lawful processing or require deletion of records that must be retained under applicable law.
Using the website alone will not be treated as express consent to every optional activity where separate consent is required, including certain marketing or non-essential tracking activities.
7. Sharing Information Between Buyers and Sellers
We may provide Sellers with the information reasonably necessary to fulfill orders, including Buyer names, delivery details, relevant contact information, and product requirements.
Buyers may receive information identifying the relevant Seller and enabling legitimate transaction-related communications.
Sellers must not use Buyer information for unauthorized marketing, data resale, or unrelated disclosure.
Where Sellers independently determine additional purposes for using Buyer data, they are responsible for complying with the applicable legal requirements governing that processing.
8. Sharing with Service Providers and Third Parties
Where necessary and applicable to the services actually used, we may share relevant personal information with:
Shipping and logistics companies.
Payment processors, banks, and financial institutions.
Website hosting and infrastructure providers.
Email, notification, and messaging services.
Identity verification and fraud prevention providers.
Customer support and technical service providers.
Analytics and technology providers.
Legal advisors, auditors, and professional consultants.
Government, judicial, or regulatory authorities where required or legally permitted.
We seek to limit disclosures to the information reasonably necessary for the relevant purpose.
Service providers processing information on our behalf are required to follow appropriate confidentiality, security, and purpose restrictions.
We do not sell users' personal data to data brokers.
9. Payment and Financial Data
Payments may be processed through appropriately authorized third-party payment service providers.
Payment-related information is used for transaction verification, refunds, compliance, reconciliation, and Seller settlements.
The precise payment information retained by Maksoob Select depends on the payment integrations actually implemented.
We do not claim to store complete payment card numbers or card security codes unless the Platform's verified technical practices establish otherwise.
Payment providers may process and retain information under their own privacy notices and legal obligations.
10. Seller Identity Verification
Maksoob Select may request documents verifying Seller identity, business registration, bank account ownership, or the origin of goods.
These records are used for verification, compliance, fraud prevention, and legitimate dispute resolution.
Access is limited to appropriately authorized personnel and relevant verification providers, subject to suitable safeguards and retention rules.
Identification documents will not be used for unrelated purposes without an appropriate legal basis.
11. Disputes, Returns, and Investigations
We may process and retain information relevant to disputes and returns, including:
Order and payment records.
Delivery tracking and proof of receipt.
Photographs and supporting documentation.
Transaction-related communications.
Refund and settlement decisions.
Such information is used to investigate complaints, allocate contractual responsibility, protect legal rights, and maintain transaction records.
Relevant records may be disclosed to competent authorities where legally required or justified.
12. Cookies and Similar Technologies
The Platform may use cookies and comparable technologies for:
Authentication and login sessions.
Account protection and fraud prevention.
Saving user preferences.
Website performance monitoring.
Usage analysis and service improvements.
Marketing measurement where applicable.
Essential cookies support core website functionality.
Non-essential analytics or advertising cookies will be subject to the applicable notice and consent requirements.
Users may manage cookie preferences through available Platform controls or browser settings. Disabling essential cookies may affect website functionality.
13. Marketing Communications
We may send service-related communications concerning orders, payments, deliveries, disputes, account activity, and security.
Promotional communications may be sent where permitted by law and subject to any required consent.
Users may unsubscribe from marketing messages through the available unsubscribe mechanism or by contacting us.
Unsubscribing from marketing does not prevent necessary transactional, security, or legally required communications.
14. Analytics, Profiling, and Automated Processing
We may use analytics and risk indicators to improve products, evaluate data quality, identify unusual transactions, and assist in reviewing Seller applications.
Where implemented, automated systems may assist with product ordering, fraud detection, or identifying accounts requiring additional review.
If profiling or automated processing materially affects individual rights, we will provide information, safeguards, and applicable objection or review mechanisms as required by law.
This provision does not imply that every described automated system is currently deployed.
15. Data Retention and Deletion
We retain personal information only for the period necessary to fulfill the relevant lawful purpose or to comply with applicable legal, accounting, tax, regulatory, or dispute-resolution obligations.
Retention periods may differ for account information, financial records, identity verification, customer support, security logs, and transaction documentation.
Approved Data Retention Schedule: [Insert actual retention periods by data category before publication].
After the applicable period expires, data will be deleted, concealed, anonymized, or otherwise handled in accordance with applicable law.
Certain records may need to be retained after account closure where legal obligations or unresolved claims require retention.
16. Information Security
We implement appropriate technical and organizational safeguards to protect personal information against unauthorized access, alteration, destruction, loss, or unlawful disclosure.
Depending on the safeguards actually deployed, measures may include access restrictions, secure communications, monitoring, backups, and controlled handling of identity and financial information.
No electronic system can be guaranteed to be completely secure. However, we aim to implement protections proportionate to the nature of the information and foreseeable risks.
In the event of a personal data incident, we will take appropriate response measures and provide legally required notifications.
17. International Data Transfers
Certain technology, infrastructure, support, or hosting services may require personal data to be transferred to, stored in, or accessed from locations outside Jordan.
Any such transfer will be subject to applicable legal requirements, the relevant lawful basis, and appropriate safeguards.
These arrangements may include services provided by Maksoob Group LLC or other contracted providers where they are actually engaged to process data.
Countries and international recipients: [Insert verified recipient locations, providers, and transfer arrangements before publication].
18. Data Subject Rights
Subject to the Jordanian Personal Data Protection Law and other applicable legislation, individuals may have rights to:
Access personal data and obtain information about its processing.
Request correction or updating of inaccurate information.
Request erasure or concealment in legally applicable circumstances.
Withdraw consent where processing relies on consent.
Object to or request restriction of processing where permitted.
Request data portability where legally available.
Receive required information concerning profiling or automated processing.
Submit complaints to the competent authority.
These rights are subject to applicable legal conditions and exceptions, including obligations to preserve transaction records and prevent fraud.
19. Exercising Rights and Making Complaints
Privacy-related requests may be submitted to:
Privacy Email: [Insert official privacy contact email]
Correspondence Address: [Insert legal contact address]
We may request information reasonably necessary to verify the identity of a person making a request before disclosing or modifying personal data.
Requests will be assessed and handled within the periods and procedures required by applicable law.
Where a privacy complaint is not appropriately resolved, individuals may contact the competent Personal Data Protection Directorate or other relevant authorities in accordance with Jordanian procedures.
20. Children's Personal Data
The Platform is not intended for individuals who lack the legal capacity to independently enter into its transactions.
We do not encourage such individuals to submit personal information without the lawful basis or authorization required.
Where we become aware that personal information has been collected without satisfying applicable requirements, we will take appropriate steps to restrict processing or delete it unless retention is legally necessary.
21. External Websites and Services
Our Platform may contain links to independently operated services, including third-party marketplaces, payment providers, and logistics websites.
We do not control the privacy practices of these independent services. Users should review their privacy notices before providing information.
References to eBay, Amazon, or other marketplaces do not imply that Maksoob Select automatically transfers personal information to those services.
22. Changes to This Privacy Policy
We may amend this Policy to reflect legal, technical, operational, or service-related changes.
The Last Updated date will be revised, and appropriate notice will be provided where changes are material or legally require renewed consent.
Personal information will not be processed for a new purpose requiring additional consent unless the relevant legal requirements have been met.
23. Governing Law
This Privacy Policy is governed by the applicable laws of the Hashemite Kingdom of Jordan, including Personal Data Protection Law No. 24 of 2023 and relevant regulations and instructions, without prejudice to any other mandatory law that applies.
24. Contact Information
For privacy questions, requests, or complaints:
Maksoob Select
Website: https://select.maksoob.com
Privacy Email: [Insert official privacy email]
Platform Operator: شركة الفضاء للمحتوى والتدريب الإلكتروني ذ.م.م
Pre-publication requirement: Confirm the actual service providers, data retention periods, international transfers, security practices, and contact information before adopting this Policy.
