How and when shops get paid
What you earn per order, when it becomes payable, and how the monthly payout on the 1st works.
What you earn
For each order you earn your price times the quantity, plus the shipping fee, minus any refund our team attributes to your shop. Maksoob's margin is added on top of your price for customers, so it never reduces your earnings.
When an order completes
An order completes 10 days after delivery if no issue is open, and only then do its earnings become payable. The wait means any refund is settled before you're paid. While an issue is open, the earnings for that order are frozen and the 10 days pause.
The payout cycle
Payouts run once a month, on the 1st. You're paid when your payable balance is at least $50; smaller balances carry over to the next cycle. Each completed order is included in exactly one payout.
Bank accounts
Payouts go by bank transfer to your verified primary bank account. You can add up to 3 accounts, and our finance team verifies each one. Account numbers are encrypted and always shown masked.
Statements, and refunds after a payout
Every payout has a PDF statement in Arabic and English listing the orders, amounts, refunds and adjustments. If a refund is decided after you've been paid for that order, your share is deducted from your next payout.